Easy IT Support

Bromley & Kent IT Support Services

Help me!

Do you struggle to get your head around all the different IT related things you should be doing in order to protect your files and ensure the smooth running of all your business (or personal) systems? If so, we are here to help!

No technical talk

We don’t confuse you with technical talk or jargon that means nothing to you, instead we explain things to you in simple, easy to understand terms that make sense and give you peace of mind knowing that we have all your IT related support and file backups covered.

I struggle to understand things

In many cases, business owners or individuals seem to have problems in the following areas:

Being able to back-up important business files securely
Having access to remote technical support as and when its needed
Having telephone support for help with IT problems
Knowing someone is there to help with things like setting up email, devices, etc
Having someone to provide easy-to-understand advice and answer questions
Being charged the earth
Being left feeling a bit bemused by all the technical talk

If you can relate to any of the above, then fear not! We are here! We are a friendly, helpful phone-call away for any technical support and you have the peace of mind knowing that help is at hand – literally – at the end of the phone, or by us logging in remotely when things go wrong, right when you need us.

We take care of all hardware and software related stuff as well as your data backup to the cloud to make sure everything runs smoothly and you never lose any files. Most of all, we are here to hold your hand through the technical minefield that is IT support! Phew!

This sounds brilliant, so what services can you offer?

We provide the following wide range of IT support services. If you need support or assistance for anything else IT related that’s not listed above, just let us know!

Telephone IT support for questions or problems
Device setup and management of your email accounts
Cloud backup of all your important files and documents
Remote IT support meaning we can log into your computer and help you!
Looking after your IT equipment for you – (hardware, like printers, computers, etc)
Other stuff like virus scans and malware scans to protect your computers
Ordering licenses and installing software like Microsoft Office and others

Just what I need – what will it cost me?

We offer affordable monthly support plans that are tailored to your exact needs, so you never pay more than necessary. The IT support needs for every business or individual are different – some need more support and others need less.

What’s the next step?

We get-together to discuss your IT support requirements (in simple, easy to understand terms, at your place or our office) and work out exactly what level of IT support you will need from us. We will advise you on the best, most cost-effective IT support solution for your needs, whether that’s support on a pay-as-you-go basis or contracted monthly retainer support.

Helpful blogs and guides

Whilst you’re here, why not have a read of our helpful IT support blogs and guides below:

Let’s get started

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Our simple, easy to understand approach to IT support and data backup means you never have to worry about losing files, having computer problems or trying to do things you don’t fully understand – we take care of it all for you!

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Why choose us?

Simple

We always keep things simple and easy to understand. We never make things complicated using technical jargon or terminology that means nothing to you.

Remote

We can access your machine remotely and fix any problems for you, install software, setup email accounts, run virus scans and much, much more – right when you need us!

Backup

Your files are securely backed-up straight from your desktop so you never have to worry about losing data. Your files are accessed via our secure cloud platform on any PC or Laptop!

Affordable

Whether you need pay-as-you-go support or something ongoing such as contracted monthly retained support, together we will work out the best option for you.

Telephone

We are at the end of the phone if you need us and you never have to feel silly about asking us any IT questions – remember we are here to help and assist you.

Experience

Our experienced team are local and in-house. We are here to help you and answer any questions you may have, and to fix any IT issues quickly and efficiently with minimal disruption.